Fresh Ideas +
Our family has been helping businesses elevate their brand for four generations and counting.
Our Purpose
Outfitting our partners with smart solutions to radically elevate their brand; driving profit with a purpose to Do Good.
We Create Lasting Impressions
As a business, we have always been rooted in family and community. As a child, my grandfather immigrated to the U.S. from Germany, eventually settling in Ohio.
As a young man, the Findlay Chamber of Commerce asked Grandpa to start a laundry business, which opened its doors on D-Day in 1944. This small business would eventually blossom into City Apparel+Merch, a certified B-Corp and global provider of eco-friendly gear.
Our offices still reside in the same charming building just off Main St. in downtown Findlay, Ohio, where my grandparents happily served the community for years by building a legacy of quality and trust.
When my father joined the business in 1975, he saw growth potential and evolved the business into City Uniforms and Linens, a garment and linen rental company. My parents purchased the family business in 1986, laying the foundation for what we’ve become today.
After completing my MBA, I joined the family enterprise in 1998. Two years later, City Apparel began to bloom as a third branch of the business.
By 2007, City Apparel was certified as a woman-owned business. In 2016, the time had come to step out on my own. I purchased City Apparel from my family and rebranded the business as City Apparel+Merch.
In 2021, my family made the difficult decision to close the dry cleaners and move its employees to City Uniforms. While this ended one chapter, it started another. I purchased and renovated the building into a sustainably focused, zero-waste facility for City Apparel+Merch to use as our new headquarters.
Today, City Apparel+Merch operates as a one-stop shop for our customers worldwide, providing everything from in-house decoration and fulfillment to custom webstores for easy ordering of branded apparel and merchandise.
We are proud advocates of using business as a force to Do Good, striving to make a meaningful impact in our community and beyond.
For over 80 years, we have thrived as a four generation family-owned business, deeply rooted in the values and traditions established by my grandparents.
City Apparel+Merch continues to honor their legacy as a certified B-Corp that believes in profit with a purpose and treating our employees like family. We are proud of having maintained the same sense of community and dedication that has driven us from the beginning.
We welcome you to become part of the next chapter of our enduring story.
– Andrea Kramer
President & Owner
Committed to Creating a Culture of Excellence
At City Apparel+Merch, we cultivate a culture committed to excellence, where our actions and habits directly contribute to the betterment of our community and workplace. Learn how our foundational values inspire every interaction and decision.
Powered By Our Exceptional Employees
We’re dedicated to empowering our employees with continuous training and promoting weekly habits that cultivate a culture of communication and acceptance.
We hold professional development seminars for the team every quarter and individual professional development plans for each employee. We also volunteer together at least twice a year.
Our people are the best, and they deserve the best place to work we can provide.
Our Trophy Shelf
We don’t want to brag, but our collection of awards is a testament to our relentless drive for excellence and innovation.
Meet Our Team
Andrea Kramer
President
Michael Steeb
CFO
Chris Myers
Technology Director
Kelsey Jones
Director of National Accounts
Parker Fetterman
Account Executive
Kaylee Ellis
Account Manager
Sherry Aquino
eCommerce/ Program Coordinator
Savannah Thiel
Accounting Leader
Carrie Harshbarger
Receiving & Fulfillment
Robin Culver
Embroidery Lead
Jill Spoors
Receiving & Fulfillment
Rachelle Joy Avila
Customer Experience
Enna Javier
AP Automation
Rosanna Sarmiento
Purchasing Coordinator
Jenn Sumili
Sales Order Specialist
CJ Pallasigui
eCommerce Coordinator
Chauntel Brooks
Embroidery Dept
Jhuana Marie Maniclang
Sales Support
Hannah Domachowski
Brand Experience & Account Coordinator
Shelby Dale
Intern
Nash
Guest Relations Specialist
Max
Guest Relations Intern
About Our Premier Group Membership
City Apparel+Merch is proud to be part of the Premier Group, an exclusive network of the most reputable distributors and suppliers in the promotions industry. This invitation-only membership, with $270 million in collective buying power, gives us access to unparalleled resources and strategic partnerships that allow us to deliver top-tier solutions to our clients.
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